No bag ban in the theatre by November 1, 2023
Stockholm 1 November 2023
The police have today issued information on the bag ban at major events.
Read the full press release here.
In short, we can announce that this bag ban does not apply to concerts, theater or other events in the theatre at Rival. After talks with the Södermalm police on November 1, 2023, the events at Rival do not fall within the framework of what is stated in the press release. The police also announce that if anything changes, they will personally contact the respective arena/theater.
Length of the performance
Cloakroom and guest toilets
New in 2023! Two steps down from the entrance is our brand new cloakroom, always manned during shows and concerts. You pay by swish or card.
The cloakroom opens 2 hours before the evening performance or one hour before matinee performances.
We have also built eight new guest toilets next to the cloakroom. In addition, both our restrooms in lower Watson and in the Cocktail Bar will be completely renovated in summer 2023.
In total there are 21 toilets and one toilet (on the ground floor) for guests with disabilities.
Moved or cancelled performances
Can Rival help with ticketing issues?
No. Rival has no access to tickets or ticketing systems.
We don't sell tickets and we can't help change tickets.
We hope this guide will be helpful when you have questions about tickets to performances. We can't help even if you call the Rival's change or contact any individual at Rival.
Always turn to the ticket company, they have very good information on their websites as well as correct referrals. Information can be found on the ticket. We stress the importance of you always buying tickets through the ticketing company that the production company has hired.
Have you lost your ticket? Can't find it on your phone? Got sick? Read more in this guide.
Accessibility
Availability (click here for all)
Excerpt:
The elevator from the main floor goes down to theatre parquet. The elevator also goes to the Cocktail Bar, Bistro and Bistro Balcony. The elevator has automatic door opening. RWC on the ground floor. Contact Rival 08-545 789 00 for immediate assistance.
Show and lectures
Seating is available on the Parquet for guests with disabilities.Salon plan here. When purchasing tickets for shows and concerts, you are responsible for contacting the ticket office to obtain such a seat for you and an accompanying person. Pre-booking is always required.
Hearing loops in the theatre
How do I find out if the show is cancelled?
You will receive a text message/email from the ticket company if a performance is cancelled/postponed. You can also visit each production company's website and find information.
Click here to find information about which production company arranges each performance.
How do I find the right ticket company for the right show?
Go here and find the show you have bought tickets for. Click on either "ticket" or "info".
Click here: These rules apply to events when tickets are purchased through Ticketmaster.
Click here: These rules apply to events when tickets are purchased through Eventim.
Click here: These rules apply to events when tickets are purchased through Nortic.
I want to buy a ticket
I've been prevented from using my ticket
Only the ticketing company can help you. Each ticketing company has its own terms and conditions, which you approved when purchasing the ticket. Find the right ticketing company here
I want to change my ticket to another date
Only the ticketing company can help you. Each ticketing company has its own terms and conditions, which you approved when purchasing the ticket. Find the right ticketing company here.
I can't find my ticket
Only the ticketing company can help you. Each ticketing company has its own terms and conditions, which you approved when purchasing the ticket. Find the right ticketing company here.
I want to buy a ticket but the show is sold out
If there are no tickets available on the ticket site chosen by the production company, we advise you not to buy second-hand tickets from any other site.
It varies whether production companies sell "unclaimed or returned tickets" on Rival before a performance. The only way to find out is to come to Rival one hour before the performance.
Lounge floor parquet and balcony
We have tickets - but we also want to stay at the Rival!
How nice! As a ticket holder, you can book a hotel room at a discounted rate ( ticket holder's price). Click here to read more.